Transportation Policy

COVID-19 update: Due to COVID-19, you may experience shipping delays for international orders. Sorry for any inconveniences caused. Thank you very much for your patience and understanding.

To ensure that every Cashmere/wool item is up to our high standard, we need 3 business days to process your order to ship. The delivery time usually needs to be 7 business days. You can use the tracking number we send to you to follow the order status on our website or official shipping carrier website.

We provide free shipping for your purchase over $199, and all duties and taxes are calculated and paid at checkout, and there are no additional charges upon delivery. *Free shipping not available for some particular countries. Please refer to the shipping country charts from below.

We can deliver to those countries below:

Below countries enjoy Free Worldwide Shipping Over $199 USD. Under $199 USD charge $10 USD per order. *International shipping 7-10 business days

AfghanistanAlbania
AlgeriaAndorra
AustraliaAustria
BelarusBelgium
BruneiBulgaria
CambodiaCanada
ChileChina
ColombiaCroatia
CyprusCzech Republic
DenmarkEstonia
FinlandFrance
GermanyGreece
Hong Kong SAR, ChinaHungary
IndonesiaIreland
IsraelItaly
KazakhstanLatvia
LebanonLuxembourg
Macao SAR,ChinaMalaysia
MaldivesMalta
MexicoMoldova
MonacoMorocco
NetherlandsNew Zealand
NigeriaNorway
PakistanPalestine
PeruPhilippines
PolandPortugal
Puerto RicoRepublic of Lithuania
RomaniaSerbia
SlovakiaSlovenia
South AfricaSpain
Sri LankaSweden
SwitzerlandTaiwan, PRC
TurkeyUnited Kingdom
United States of AmericaUruguay
Vietnam 

Ship to these countries below needs a $10 USD shipping fee per order. *International shipping 7-15 business days

BahrainJordan
KuwaitQatar
UkraineUNITED ARAB EMIRATES

Please remember that our shipping time should only be used as a reference, and the delivery time shall prevail. Although we will minimize potential delays, Gentle Herd is not responsible for customs clearance delays or payment approval failures.

If you have any questions or need more information, please feel free to contact our customer service team. We are happy to resolve any questions or concerns for you.

Transportation policy

COVID-19 update: Due to COVID-19, you may experience shipping delays for international orders. Sorry for any inconveniences caused. Thank you very much for your patience and understanding.

To ensure that every Cashmere/wool item is up to our high standard, we need 3 business days to process your order to ship. The delivery time usually needs to be 7 business days. You can use the tracking number we send to you to follow the order status on our website or official shipping carrier website.

We provide free shipping for your purchase over $199, and all duties and taxes are calculated and paid at checkout, and there are no additional charges upon delivery. *Free shipping not available for some particular countries. Please refer to the shipping country charts from below.

We can deliver to those countries below:

Below countries enjoy Free Worldwide Shipping Over $199 USD.
Under $199 USD charge $10 USD per order.
*International shipping 7-10 business days

AfghanistanAlbaniaAlgeria
AndorraAustraliaAustria
BelarusBelgiumBrunei
BulgariaCambodiaCanada
ChileChinaColombia
CroatiaCyprusCzech Republic
DenmarkEstoniaFinland
FranceGermanyGreece
Hong Kong SAR, ChinaHungaryIndonesia
IrelandIsraelItaly
KazakhstanLatviaLebanon
LuxembourgMacao SAR,ChinaMalaysia
MaldivesMaltaMexico
MoldovaMonacoMorocco
NetherlandsNew ZealandNigeria
NorwayPakistanPalestine
PeruPhilippinesPoland
PortugalPuerto RicoRepublic of Lithuania
RomaniaSerbiaSlovakia
SloveniaSouth AfricaSpain
Sri LankaSwedenSwitzerland
Taiwan, PRCTurkeyUnited Kingdom
United States of AmericaUruguayVietnam

Ship to these countries below needs a $10 USD shipping fee per order.
*International shipping 7-15 business days

BahrainJordanKuwait
QatarUkraineUNITED ARAB EMIRATES

Please remember that our shipping time should only be used as a reference, and the delivery time shall prevail. Although we will minimize potential delays, Gentle Herd is not responsible for customs clearance delays or payment approval failures.

If you have any questions or need more information, please feel free to contact our customer service team. We are happy to resolve any questions or concerns for you.

Transportation policy

COVID-19 update: Due to COVID-19, you may experience shipping delays for international orders. Sorry for any inconveniences caused. Thank you very much for your patience and understanding.

To ensure that every Cashmere/wool item is up to our high standard, we need 3 business days to process your order to ship. The delivery time usually needs to be 7 business days. You can use the tracking number we send to you to follow the order status on our website or official shipping carrier website.

We provide free shipping for your purchase over $199, and all duties and taxes are calculated and paid at checkout, and there are no additional charges upon delivery. *Free shipping not available for some particular countries. Please refer to the shipping country charts from below.

We can deliver to those countries below:

Below countries enjoy Free Worldwide Shipping Over $199 USD.
Under $199 USD charge $10 USD per order.
*International shipping 7-10 business days

AfghanistanAlbaniaAlgeria
AndorraAustraliaAustria
BelarusBelgiumBrunei
BulgariaCambodiaCanada
ChileChinaColombia
CroatiaCyprusCzech Republic
DenmarkEstoniaFinland
FranceGermanyGreece
Hong Kong SAR, ChinaHungaryIndonesia
IrelandIsraelItaly
KazakhstanLatviaLebanon
LuxembourgMacao SAR,ChinaMalaysia
MaldivesMaltaMexico
MoldovaMonacoMorocco
NetherlandsNew ZealandNigeria
NorwayPakistanPalestine
PeruPhilippinesPoland
PortugalPuerto RicoRepublic of Lithuania
RomaniaSerbiaSlovakia
SloveniaSouth AfricaSpain
Sri LankaSwedenSwitzerland
Taiwan, PRCTurkeyUnited Kingdom
United States of AmericaUruguayVietnam

Ship to these countries below needs a $10 USD shipping fee per order.
*International shipping 7-15 business days

BahrainJordanKuwait
QatarUkraineUNITED ARAB EMIRATES

Please remember that our shipping time should only be used as a reference, and the delivery time shall prevail. Although we will minimize potential delays, Gentle Herd is not responsible for customs clearance delays or payment approval failures.

If you have any questions or need more information, please feel free to contact our customer service team. We are happy to resolve any questions or concerns for you.